POLICIES
ONLINE PAYMENTS
WHY IS PEACH PAYMENTS MENTIONED AT CHECKOUT
Peach Payments performs technical services to support payments to online or internet businesses. This service includes consulting on a selection of technical and administrative topics, configuring and provisioning of a transaction platform, and providing access to this platform.
CARD HOLDER SAFETY
No sensitive cardholder data is stored on merchants' servers at any time for either once-off or subscription payments (Please contact your account manager for additional compliance points for REST API integrations).
When a user opts to store card details on a website using Peach Payments, these details are stored by Peach Payments in a PCI DSS level 1 compliant vault. Sensitive cardholder details are directly transmitted from users’ browsers to Peach Payment’s systems. Merchants' staff and systems do not have access to complete card number details at any point in time, on Peach Payments platforms.
RETURNS POLICY
Should you wish to return any item/s purchased on our website, you may do so for a refund, credit or exchange. The goods will only be accepted if returned within 5 days of receipt by the purchaser. The goods must be in their original condition unused and with labelling and tags intact. Sale products are not eligible for return or exchange.
REFUND POLICY
Refunds will be made in the original method of payment. Refunds take 1- 5 working days, after receipt of goods to process. Credit card refunds should take 7-10 working days to reflect in your account.